Partner Feedback | apply2xl

1: General Information

Agency/Agent Name Contact Email (optional)

Type of Feedback ComplaintSuggestionPositive FeedbackGeneral Review

Priority Level UrgentNormalLow

2: Experience with apply2XL

How satisfied are you with apply2XL overall? 12345

How satisfied are you with the responsiveness of our team? 12345

How satisfied are you with the accuracy and clarity of our guidance? 12345

3: Process & Services

1) How would you rate the turnaround time for applications and offers? Very FastFastAverageSlowVery Slow

2) How would you rate the visa documentation and guidance support? 12345

3) Did you experience any challenges/delays/errors with us? YesNo

If Yes, please describe the challenges/delays/errors

4: Communication & Support

1) How would you rate the quality of communication from apply2XL? 12345

2) Did you feel supported when you raised queries or concerns? YesNo

If you’d like, please add a comment

3) Preferred mode of communication EmailWhatsAppPhoneOther

5: Student Outcomes & Value

Were your students satisfied with apply2XL’s process and support? 12345

Quality of universities/colleges we offer 12345

Would you recommend apply2XL to others agents/institutions?? (0–10 NPS)

6: Open Feedback

Please describe any complaints or unresolved issues you’d like us to address. What improvements would you like to see from apply2XL? Are there additional services/destinations/universities you’d like us to provide?

7: Optional

1) Would you like to share a testimonial or success story about your experience with apply2XL? YesNo

Your testimonial / success story